How to Set Up Email in Outlook for Mac

This guide applies to Outlook for Mac included with Microsoft 365 and standalone Outlook 2021 for Mac. The interface uses a menu bar rather than the Windows ribbon.

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What you will need

• Your full email address (e.g. you@yourdomain.com)
• Your email password
• Your mail server hostname — find this in cPanel under Email Accounts → Connect Devices. It is typically mail.yourdomain.com.

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Add the account

1. Open Outlook for Mac.
2. In the macOS menu bar at the top of the screen, click Outlook then Preferences (keyboard shortcut: Command + comma).
3. Click Accounts.
4. Click the + (plus) button in the lower-left corner of the Accounts window, then choose New Account.
5. Type your email address and click Continue.
6. If Outlook asks which provider to use, select IMAP/SMTP (not Exchange or Office 365).

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Enter the server settings

• IMAP (incoming)
• • Server: mail.yourdomain.com
  • Port: 993
  • Use SSL: checked
  • Username: your full email address
• SMTP (outgoing)
• • Server: mail.yourdomain.com
  • Port: 465
  • Use SSL: checked
  • Username: your full email address

Enter your password, click Add Account , then close the Preferences window. Your inbox will begin syncing.

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Troubleshooting

• Outlook for Mac may suggest signing in with Microsoft or detecting an Exchange server. Dismiss these prompts — TPC Hosting uses standard IMAP/SMTP, not Exchange.
• If port 465 is rejected, try SMTP port 587 with STARTTLS encryption.
• Confirm your server hostname in cPanel: Email Accounts → Connect Devices.

Updated on: 28/04/2026