Q: How to Delete an Account Level/Global Email Filter in cPanel

1. Log in to your cPanel account. 2. In the Email section, click on Global Email Filters. <img src="https://tpc-hosting.com/img/account-level-filtering-icon.gif" alt="" /> 3. Under Current Filters are displayed all existing filters. Click Delete next to the appropriate one. <img src="https://tpc-hosting.com/img/delete-filter.gif" alt="" /> 4. Now click on Delete Filter to remove your filter.

Question 1

How to Create a "User Level Email Filter" in cPanel

Accepted Answer

It is hard to stop spam email entirely but you can filter it, discard it, deliver it to the selected folder, etc.

How to Create a User Level Email Filter?
1. Log in to your cPanel account.

2. In the Email section, click on Email Filters.

3. Under Filters by Users , you can see all existing email accounts. Click on Manage Filters next to the appropriate one.

4. Click on Create a New Filter.
5. Enter a name for the filter in the Filter Name input box.

6. You can filter email with many options in the filter rules. If you want to deal with an email containing a word such as Lottery or other words, select Body in the first list box and select Contains in the second one.

7. From the Actions drop-down menu, select Discard Message.

8. Now click on Create.

Question 2

How to Delete an Account Level/Global Email Filter in cPanel

Accepted Answer

1. Log in to your cPanel account.

2. In the Email section, click on Global Email Filters.

3. Under Current Filters are displayed all existing filters. Click Delete next to the appropriate one.

4. Now click on Delete Filter to remove your filter.

Question 3

How Billing and Auto-Renewal Works

Accepted Answer

This article explains how TPC Hosting invoices are generated, when payment is due, and how the automatic renewal process works.

Prices and VAT

All prices on the TPC Hosting website are shown excluding VAT. VAT is calculated and displayed at checkout before you confirm your order. Services are primarily designed for businesses, but individuals may also purchase — the applicable VAT is shown during checkout.

Payment in advance

All services must be paid for in advance. Your service is active for the billing period you have paid for (e.g. 1 month, 12 months).

Auto-renewal

Services renew automatically at the end of each billing period. A renewal invoice is generated and sent to your email address 7 days before the start of the next billing period. If you do not wish to renew, you must cancel the service before the renewal invoice is issued. Once the invoice has been issued, the billing period is due for payment.

Currency

All invoices and payments are processed in RON (Romanian Leu) at the National Bank of Romania (BNR) exchange rate on the date of invoicing. Prices may be displayed in other currencies for reference, but the amount charged will be in RON.

Invoice delivery

Invoices are delivered electronically — by email and through your client area. TPC Hosting does not issue paper invoices. Tax invoices are issued after payment has been received and credited, during business hours.

Minimum contract term

The minimum contract term

Question 4

Why Are My Emails Being Blocked and How to Improve Deliverability

Accepted Answer

Even legitimate emails from real businesses get blocked or flagged as spam. This happens because receiving mail servers score every incoming message based on dozens of signals before deciding whether to deliver, quarantine, or reject it. This article explains why blocking happens and what you can do to fix it.

Why legitimate emails get blocked

Mail servers and spam filters do not know your intentions — they judge your email based on measurable signals. The most common reasons legitimate emails are blocked:

Missing or broken SPF, DKIM, or DMARC records — the most common cause. Without these, receiving servers cannot verify that you are who you say you are.
Shared IP reputation — on shared hosting, your email leaves the same IP address used by all other customers on that server. If another customer has been sending spam, the IP's reputation may already be damaged.
No sending history on a new domain — new domains have zero reputation. Filters are naturally suspicious of them.
High spam complaint rate — if enough recipients click "Mark as Spam," your sender score drops quickly.
Sending to invalid or unclean lists — high bounce rates signal to filters that your list is poorly maintained.
Spam-trigger words in subject or body — certain words and patterns are flagged by content filters.
No reverse DNS (rDNS) — if the IP address your server sends from does not have a matching PTR record, many servers will reject th

Question 5

How to Update WordPress, Themes, and Plugins

Accepted Answer

Keeping WordPress, your theme, and plugins up to date is the single most important thing you can do for security. Outdated software is the leading cause of hacked websites.

Before updating — take a backup

Always back up your website before running updates. In cPanel, go to Files → Backup and download a full account backup.

Update WordPress core

Log in to your WordPress admin panel at https://yourdomain.com/wp-admin.
If an update is available, you will see a notice at the top of the dashboard.
Go to Dashboard → Updates.
Click Update Now under the WordPress version section.
Wait for the update to complete. WordPress will display a success message.

Update plugins

Go to Dashboard → Updates.
Under Plugins , check the plugins you want to update (or click Select All).
Click Update Plugins.

Update themes

Go to Dashboard → Updates.
Under Themes , select the themes to update and click Update Themes.

Enable automatic background updates (optional)

WordPress can apply minor security updates automatically. To enable this, add the following line to your wp-config.php file:

define('WPAUTOUPDATE_CORE', true);

After updating

Visit your website and check that everything still works correctly. If something breaks after an update, you can restore your backup or deactivate the updated plugin to identify the conflict.

Question 6

How to Remove a CSR code in cPanel

Accepted Answer

You can remove the CSR code, which is no longer needed. Please, keep a backup of the CSR code for the active SSL on your computer.

1. Log in to your cPanel account.

2. In the Security section, click on SSL/TLS.

3. Under Certificate Signing Request, click on Generate, View or Delete CSR link.

4. Under Certificate Signing Requests on Server , you can see previously generated CSR.

5. Click on Delete , located under the Action option. Choose Delete again to confirm.

The CSR code will be removed and no longer stored on the server.

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